Returns & Exchanges
At LIONESS FASHION, we want you to feel confident and empowered in your purchase. If you are not completely satisfied with your order, we offer a flexible 30-day return policy for all items in their original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in the original packaging, ensuring all labels are intact and the garment is in its original state.
Ship It Back
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing